Hilton Garden Inn Austin Nw/Arboretum

11617 Research Boulevard, Austin, TX, United States, 78759show map
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Overview

Hilton Garden Inn Austin Nw/Arboretum is a 5-story hotel in a downtown area of Austin providing free self-parking, a picnic area and a golf course. The deluxe hotel in Austin attracts guests with its royal architecture.

The hotel is set in a great location 16 km away from Capitol Building. There are restaurants and a stadium in the area.

Boutiques, a mall and shops are situated next to the hotel.

Hilton Garden Inn Austin Nw/Arboretum is within a 35-minute drive to Austin Bergstrom airport.

Rooms

Some of the non-smoking hotel rooms feature climate control, a laptop-size safe, TV with satellite channels, a dressing room and a work desk as well as a microwave, coffee/tea makers and a fridge. The rooms have classic decor.

Eat & Drink

A freshly prepared breakfast is served daily. The property offers a 24-hour restaurant serving American cuisine. Situated 250 meters from the venue Rudy's Country Store & Bar and Carrabba's Italian Grill serve a variety of food.

Services

Hilton Garden Inn Austin Nw/Arboretum provides guests with laundry, dry cleaning and ironing service.

Relax

Guests are welcome to use a spa centre and a Jacuzzi. Active travelers will appreciate a gym and a fitness center available on site.

Internet

High-speed internet access is available in the entire hotel for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   138.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Shops/Commercial services

Dining

  • Restaurant
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness centre
  • Jacuzzi

Room view

  • Garden view

Room features

  • Air conditioning
  • Individual heating
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:00FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Bone Daddy'sBone Daddy's500 ft11617 Research Blvd
Rudy's Country Store & Bar-B-QRudy's Country Store & Bar-B-Q900 ft11570 Research Blvd
Carrabba's Italian GrillCarrabba's Italian Grill800 ft11590 Research Blvd
Outback SteakhouseOutback Steakhouse800 ft11600 Research Blvd
International House of PancakesInternational House of Pancakes1100 ft11654 Research Blvd
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Riverbend CentreRiverbend Centre6.2 mi
The DomainThe Domain1.4 mi
Shops at Arbor WalkShops at Arbor Walk1.9 mi
Kiddie Acres Amusement ParkKiddie Acres Amusement Park2.8 mi
Balcones Canyonlands RefugeBalcones Canyonlands Refuge2.2 mi
Airport ManagementAirport Management1.7 mi
North Austin Cancer CtrNorth Austin Cancer Ctr2.2 mi
North Austin Medical CenterNorth Austin Medical Center2.2 mi
Austin Area Birthing CtrAustin Area Birthing Ctr2.9 mi
Lakeline MallLakeline Mall5.1 mi11200 Lakeline Mall Dr, Cedar Park
Highland Mall Highland Mall 6.5 mi6001 Airport Blvd Ste 1199
Mount Bonnell Mount Bonnell 6.7 mi3800 Mt Bonnell Dr
Texas Military Forces Museum Texas Military Forces Museum 7.1 mi2200 W 35th St Building 6 Camp Mabry
Elisabet Ney Museum Elisabet Ney Museum 7.6 mi304 E 44th St
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Getting around
Airports
Austin Bergstrom (AUS)15.9 mi
Georgetown Municipal (GTU)18.6 mi
Train
Zilker Zephyr Miniature Train10.4 mi
Bus
Bus stop1000 ft
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Reviews
7.8
FabulousBased on  26  reviews
  • 10.0
    Exceptional

    The Hilton Garden Inn NW/Arboretum was perfect for my needs. I had appointments nearby, it was quiet, it provided a business center, the room was lovely and clean, there was wifi in the room, there were toiletries provided, and there was a nice view from my room. In short, it was great and I will be sure to return when I come back to Austin.

    There was absolutely nothing wrong with the hotel or my room.

  • 10.0
    Exceptional

    Room Service and clean hotel friendly.

  • 3.8
    Guest rating

    1: Location was very convenient and close to many good restaurants. 2: Bed quality is nice 3: Comfortable business chair. 4: Good lobby and complementary coffee -> Perfect slot for having business meetings with my colleagues

    I listed what I did not like during my stay at Hilton Garden Inn Austin northwest. 1: Found cockroaches(two) one was on inside of room wall and another was on the bed when I was trying to sleep at 2am midnight 2: I did not like how hotel staff responded when I claimed them about this terrible experience to see cockroaches inside of room. (It was 2am midnight...I couldn't go back to sleep because of this...) 3: Breakfast was not included, I paid additional $11 for breakfast. quality of breakfast is just ok. Not many selections 4: Found trashes from previous guests who stayed same room.

  • 7.0
    Very good

    window would not close heard way to much traffic noise

  • 9.6
    Exceptional

    Manager Ricky and his staff were excellent!

    Indoor pool was small and door was locked.

  • 9.6
    Exceptional

    Good place to stay for the visit of Austin.

  • 10.0
    Exceptional

    everything

    charge for breakfast

  • 7.0
    Very good

    Staff were not friendly. Overcharged me and refused to re do the bill.

  • 10.0
    Exceptional

    I didn't stay there I had an emergency come up but I was embarrassed to ask for my money back

    See above

  • 8.8
    Superb

    Friendliness and helpfulness of all but one member of the staff.

    Bad attitude of a staff member at the front desk.

  • 7.0
    Very good

    The breakfast was very good, but it could have been hotter. The front desk gentleman was very helpful when we checked in.

    I did not like the way the room smelled. It smelled like sweaty socks.

  • 3.8
    Guest rating

    Location is close to many places in the north part of Austin

    The person at the counter took more than 15 minutes to boot up the computer and check us in. It was already 2:00 am in the night !!

  • 6.2
    Good

    Right at the Check In we were presented with an "incident" upfront charge for $ 50.00 that gave us a feeling of being unwelcomed at this hotel. I have made and paid for my night upfront via Booked.net Why to be treated like that ?

  • 10.0
    Exceptional

    Clean, well kept,bkft included, great staff modern decor

  • 9.2
    Superb

    The staff was very helpful. They've responded immediately and worked to solve the issue with the TV promptly.

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Good to know
Check-infrom 15:00-23:00FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Austin Bergstrom (AUS)15.9 mi
Georgetown Municipal (GTU)18.6 mi
Train
Zilker Zephyr Miniature Train10.4 mi
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room